Privacy policy

Meercase Technologies LLC provides lease compliance services for Texas apartment communities, including authorized-agent eviction filing, hearing attendance, and case tracking. This policy explains how we handle information through our website, client accounts, and services.

The information we process depends on the services enabled for your organization. When a client supplies resident or case information, we process it on that client's behalf to provide the agreed services. The client is responsible for its own privacy notices and authority to share that information.

• Account and business information: names, usernames, business contact details, organization details, and authentication information used to provide access.
• Property and resident information: property addresses, unit details, resident contact information, leases, rent ledgers, delinquency lists, payment and move-out updates, notices, delivery records, and supporting records supplied by a client by email, upload, or an authorized integration.
• Case and filing information: drafts, approved documents, court and case identifiers, submission receipts, court responses, hearing dates, judgments, dismissal reasons, writ requests, and constable coordination records from clients, filing providers, courts, or case representatives.
• Verification information: military-status search results and the identifying information needed for an authorized search, plus property information used to review notice requirements. Provide sensitive identifiers only when needed and through the agreed secure process, not an ordinary audit email.
• Audit information: the requester's business contact details, property names and addresses, and public Harris County court records used to summarize filing history, outcomes, timing, and repeat filings.
• Integration and billing information: authorized connection details, provider permissions or access tokens where needed, billing contacts, fee records, and payment account references needed to charge court fees to the client's account.
• Support and technical information: messages you send us, IP addresses, browser and device information, and service logs used for troubleshooting and security.

Only upload information needed for the matter. Do not include unnecessary sensitive identifiers or payment card details in documents or support messages.

• Authenticate users and operate client workspaces.
• Connect authorized property systems and organize case records.
• Review notices and military status, prepare documents, and submit filings approved by the client.
• Attend hearings as an authorized agent, request writs, coordinate with constables, and share case updates and hearing dates.
• Produce property audits and portfolio reports, including filing trends, dismissals, time to judgment, and repeat filings.
• Coordinate authorized attorney referrals and administer case and court fees.
• Provide service communications, onboarding, and support.
• Protect the platform, investigate misuse, and meet legal obligations.

When you authorize an integration, we receive and use the data needed for that connection. These may include Yardi, RealPage, MRI, AppFolio, Propertyware, ResMan, Entrata, or another agreed system. Connection methods and data access vary by provider and account permissions. Third-party systems have their own terms and privacy practices. Disconnecting a system stops future access through that connection but does not automatically delete records already imported or filed.

We may share information with authorized users in your organization, Meercase representatives handling your case, attorneys you authorize, courts and electronic filing providers for approved submissions, constables for service and writ coordination, and verification services for required checks. We also use service providers that support hosting, authentication, storage, or communications. We share information needed for the recipient's role. Our website is hosted on Vercel.

We may also disclose information when required by law, to protect rights and security, or in connection with a business transfer subject to applicable protections. We do not sell or rent personal information or use it for targeted advertising.

Documents submitted to a court may become public records. Review documents and apply required redactions before authorizing filing. Meercase cannot remove information from court records or control how a court or another recipient handles an accepted filing.

We also use public court records to track cases and prepare requested property audits. Records may include resident names, case numbers, filing dates, outcomes, and recorded reasons for dismissal. Public records can be incomplete or inaccurate; you may contact us to flag a matching or reporting error. Audit reports are supplied to the requesting property's authorized contacts for reviewing its case process, not as tenant screening reports.

We use an essential session cookie to keep you logged in. The cookie is encrypted and is not accessible to page scripts. Blocking cookies may prevent login from working. The website does not currently use advertising cookies.

Passwords are checked against a stored password hash. We use access controls and reasonable safeguards, but no system is completely secure. Protect your credentials and let us know promptly if you suspect unauthorized access.

We retain information as needed to provide the agreed services, maintain security, resolve disputes, and meet legal obligations. Retention can depend on your organization's agreement and instructions. Deleting an account does not delete records held independently by a court, your organization, or another service provider.

To request access, correction, deletion, or a copy of personal information, email hello@meercase.com. We may need to verify your identity. If a property owner or manager supplied your information, we may refer the request to that organization or assist it in responding.

Rights and exceptions depend on applicable law. Where applicable, you may appeal a denied request by emailing us with the subject "Privacy appeal." You may also contact the Texas Attorney General about a privacy complaint. We will not discriminate against you for exercising applicable privacy rights.

Meercase accounts are intended for adults acting in a business or professional capacity. We do not knowingly offer accounts to children under 18. Clients should avoid providing information about minors unless necessary and lawfully authorized for a matter.

We may revise this policy as our services change. The date above identifies the latest revision. We will provide notice of material changes as required by applicable law.

Contact hello@meercase.com or write to Meercase Technologies LLC, 2700 Post Oak Blvd Galleria, Office Tower I, Houston, TX 77056